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Read all news »New Functionality for Cargo Claims on the ONE Latin America Website
We would like to inform you that as of today, October 28th, you can submit your requests directly via the new Cargo Claim Form (Damages and Shortages), enabling streamlined communication with the responsible team, enhancing service efficiency, and delivering increased transparency in each case.
CX1 Update #2 | Panama Port Congestion
ONE Customer,
We would like to inform you about the current port congestion in Panama, which has been causing delays and may impact your supply chain. As a result of this situation, some vessels from our ONE CX1 service (Caribbean Express 1) will be omitting Cristobal port (PACTB).
We would like to inform you about the current port congestion in Panama, which has been causing delays and may impact your supply chain. As a result of this situation, some vessels from our ONE CX1 service (Caribbean Express 1) will be omitting Cristobal port (PACTB).
DISCLAIMER: BEWARE OF FRAUDULENT EMAILS USING FAKE ONE DOMAINS
ONE customers and partners,
We would like to bring to your attention a recent phishing attempt that targeted one of our customers, resulting in fraudulent financial transactions.
We would like to bring to your attention a recent phishing attempt that targeted one of our customers, resulting in fraudulent financial transactions.
Jacksonville Port Added to East Coast 2 (EC2) Service - effective from February 2025
We are pleased to inform you of an enhancement to our East Coast 2 (EC2) service,
following our recent announcement regarding our 2025 East-West product offerings.
The Jacksonville (JAX) port will now be included in our service route.
following our recent announcement regarding our 2025 East-West product offerings.
The Jacksonville (JAX) port will now be included in our service route.
Pacific North 3 (PN3) SPLIT into Pacific North 3 (PN3) and Pacific North 4 (PN4) - effective from February 2025
We are pleased to announce an enhancement to our Pacific North 3 (PN3) service, following our recent announcement regarding our 2025 East-West product offerings. PN3 will now be split into two distinct services, Pacific North 3 (PN3) and Pacific North 4 (PN4).