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Advisory
Jun 03, 2020

Suspension of Congestion surcharge (CGD) for Reefer Shipments into Chittagong

Suspension of Congestion surcharge (CGD) for Reefer Shipments into Chittagong
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Press Release
Jun 03, 2020

THE Alliance announces COVID-19 Response Measures for July, August and September 2020

The members of THE Alliance will adjust the schedules for July, August and September for the Asia – North Europe trade and July for the remaining trades, in order to match market demand.
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Advisory
Jun 01, 2020

Ocean Network Express (ONE) to extend the suspension of China-Australia (CAE) service

Ocean Network Express would like to update you regarding extension of the China Australia service (CAE) which is jointly operated with Maersk and MSC.
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Advisory
May 26, 2020

Latin America East Coast Services - VOID Sailings

Dear Valued ONE Customer, please be advised ONE will have the following VOID Sailings on East Coast South America Services: SX1>> MSC LILLY - 0223E
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Advisory
May 23, 2020

our systems functionalities have been reestablished

We are pleased to inform that our systems functionalities have been reestablished. Our teams will be working to process all pending requirements to minimize any possible impact to your business. We hope this event hasn’t caused any inconvenience. Thanks for your business and keep on counting on us!
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Advisory
May 22, 2020

Technical problems in our systems

Dear Valued Customers, this message is to notify you that we are currently experiencing some technical system outages. We are working hard to resolve this as quickly as possible and apologize for any inconvenience this may have caused. We appreciate your patience and understanding as we work through restoring system connectivity. We will provide you with an update as soon as systems are fully restored. We appreciate your business and thank you for choosing ONE! Sincerely, Ocean Network.
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Advisory
May 21, 2020

Suspension of Congestion surcharge (CGD) for Reefer Shipments into Manila

As previously announced, due to the outbreak of Novel Coronavirus and government imposed
lockdowns, terminal operations and pick-up of inbound laden reefer containers had been slow in
Manila (Philippines) and the terminal was facing a serious shortage of available reefer plugs.
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Advisory
May 20, 2020

Documentation Requirements Canada Delivery Cargo moving In-Transit Through a USA Port

This is supplemental to the Customer Advisory dated and posted 04-15-2020 to ONE’s website
regarding the status of CBSA e-HBL changes. ONE would like to advise our Customers of the
following requirements for cargo discharging in the US for movement via rail to final place of delivery in
Canada.
All shipments must adhere to the following points to ensure compliance with US CBP (US Customs),
CBSA (Canada Customs) and rail carrier regulations and requirements. Non-compliance with any
items may and can result in cargo delay and/or US CBP or CBSA penalty potential.
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Press Release
May 15, 2020

ONE to offer the first direct coverage from China to Indonesia with the new CID service

Ocean Network Express (ONE) is pleased to announce a new direct service from China to Indonesia.
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Advisory
May 06, 2020

ONE continues to expand Refrigerated Container (Reefer) fleet to meet growing demand of perishables

ONE continues to expand Refrigerated Container (Reefer) fleet to meet growing demand of perishables
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