Ocean Network Express (Latin America) are pleased to announce the upcoming partnership of ONE's new third party agent and a new service in Latin America, in Guyana, planned for the mid-July 2024, expanding the company's presence and service network in the Caribbean and South America countries.

The ONE’S New Service connecting Guyana: Service name will be Guyana Service, planned to start in mid-July 2024, which will allow customers in the Caribbean and South America regions to have multiple connections to/from Asia, Europe, US West and East Coasts, US Gulf, Mexico Gulf, East and West Coasts of South America and Central America, via Cartagena.

ONE’s Guyana Service port rotation will be: Cartagena - Kingston - Caucedo - Port of Spain - Georgetown - Port of Spain - Cartagena.

ONE Customer, We are pleased to announce the upcoming service connecting Georgetown, Guyana to the ONE’S Services Network in Latin America, planned to be available from mid-july 2024. 

The Guyana Service will allow customers in the Caribbean and South America regions to have multiple connections to/from Asia, Europe, US West and East Coasts, US Gulf, Mexico Gulf, East and West Coasts of South America and Central America, via Cartagena.

ONE’s Guyana Service port rotation will be: Cartagena - Kingston - Caucedo - Port of Spain -  Georgetown -  Port of Spain - Cartagena.

Explore the new Rate & Tariff in ONE Mobile App today and enjoy an enhanced user experience with the ONE Mobile App.

We are excited to announce enhancements to our Thailand Indonesia service at Ocean Network Express (ONE). Effective immediately and until further notice, we are implementing the following improvements:

Thailand Indonesia Service (TID1) Updates:

Effective Vessel: MV Bridge v.0305 (ETA Laem Chabang 10th July)
Port Rotation: LCH - PKG(NP) - JKT - PKG(WP) – LCH

Ocean Network Express (ONE)'s latest advancement: the launch of our Taiwan-
Philippines service, TWP2.

ONE Customer, We are pleased to announce ONE’s New Service - MAREX 2 designed to offer a dedicated call to Acajutla Port, covering El Salvador and Honduras markets.

The New Service is complementary to ONE’s market-leading MAREX Service, which used to also call Acajutla, and now, it will run with an updated port rotation to assure an improvement on the schedule's reliability.

ONE Customer, Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs. Kindly note that when there is a need for ONE to provide a team specialist to make a temperature adjustments, Ventilation and Humidity settings of refrigerated equipment with divergence, the following amount is charged: 

We emphasize that ONE is not responsible for temperature settings, ventilation, humidity in the equipment and not even through the information provided in the documentation. 

ONE Customer, We are pleased to announce that, as of July, ONE Brazil's official website will feature a special page on the drought situation in the Manaus region, with up-to-date information on the contingency plan, vessels, connections and warnings. This tab page will be created to provide greater transparency, agility and comfort for our customers.

ONE continues to monitor the situation on the rivers of the Amazon Basin and ONE's Caribbean Service 1 (CX1), which serves Manaus and Vila do Conde, both ports in the northern region of Brazil, remains available to meet your shipping needs.

ONE Customer, We are pleased to announce that from June 17th, ONE customers from Bolivia, Paraguay, Costa Rica, and Guatemala will be able to contact ONE through ONE Chat, besides ONE Webform and e-mail.

With reference to our initial ICS2 advisory published 9th January 2024, this second IC2 advisory serves to inform you about the new mandated cargo and bill of lading (B/L) details introduced with the new EU ICS2 regulation.