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South Africa - Port Surcharge (PRS) [Effective from 1st August 2026]
Please kindly be advised that changes have been made to the following ONE surcharge. They will be applicable to/from South Africa across all trade lanes and services and will be valid till further notice.
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Congestión Portuaria - Manzanillo, México
Esta es una actualización para informarles que la carga de transbordo descargada en Manzanillo CTC, México, continúa experimentando retrasos significativos debido a la congestión portuaria.
Tengan la seguridad de que los equipos de ONE continúan trabajando diligentemente para minimizar las interrupciones y garantizar el embarque de su carga. Lo mantendremos plenamente informado sobre cualquier plan de contingencia a través de nuestros comunicados.
Si tiene alguna pregunta o desea más información, no hesite en ponerse en contacto con su representante de ventas local de ONE o a través de ONE Chat.
Tengan la seguridad de que los equipos de ONE continúan trabajando diligentemente para minimizar las interrupciones y garantizar el embarque de su carga. Lo mantendremos plenamente informado sobre cualquier plan de contingencia a través de nuestros comunicados.
Si tiene alguna pregunta o desea más información, no hesite en ponerse en contacto con su representante de ventas local de ONE o a través de ONE Chat.
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Port Congestion - Manzanillo, Mexico
ONE customer,
This is an update to inform you that transshipment cargo discharged at the Manzanillo CTC in Mexico continues to experience significant delays due to ongoing port congestion.
This is an update to inform you that transshipment cargo discharged at the Manzanillo CTC in Mexico continues to experience significant delays due to ongoing port congestion.
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ONE Update #3 - OPERATIONAL STATUS & RESUMPTION OF BOOKINGS IN VENEZUELA
Following our previous updates regarding the situation in Venezuela, Ocean Network Express (ONE) has been continuously monitoring infrastructure conditions and local port authorizations alongside our regional teams.
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ONE Update #2 - OPERATIONAL AND ONE SERVICE IMPACTS IN VENEZUELA
In light of the severe infrastructure damage and ongoing rescue operations following the earthquakes, ONE is taking immediate steps to safeguard our personnel, vessels, and customers’ cargo.
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ONE MEXICO PROCESS - UPDATE ON THE RELEASE REQUEST PROCESS FOR EXPORT SHIPMENTS
To ensure the automatic release of export shipments, please remember that all requests must be submitted in English through ONE e-Commerce, taking the following points into consideration.
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ONE’S CX8 SERVICE DISCONTINUATION IN JULY 2026
We would like to inform you that the ONE's Caribbean Express 8 (CX8) will be discontinued within July 2026.
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ONE Update #1 - OPERATIONAL IMPACT AND SERVICE SUSPENSIONS IN VENEZUELA
In light of the severe infrastructure damage and ongoing rescue operations following the earthquakes on June 24, 2026, Ocean Network Express (ONE) is taking immediate steps to safeguard our personnel, vessels, and customers’ cargo.
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CLARIFICATION REGARDING RECENT MEDIA REPORTS CONCERNING ONE'S SERVICES IN ACAJUTLA
Ocean Network Express (ONE) would like to clarify recent media reports and external announcements regarding our operations at the Port of Acajutla.
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9BR SERVICE: EXPANDING CONNECTIVITY IN NORTH AND NORTHEAST BRAZIL
ONE is pleased to announce the expansion of its coverage in Brazil with the introduction of the 9BR feeder service (Brazil North/Northeast Service), operated in partnership with Norcoast.
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