We would like to inform you that as of today, October 28th, you can submit your requests directly via the new Cargo Claim Form (Damages and Shortages), enabling streamlined communication with the responsible team, enhancing service efficiency, and delivering increased transparency in each case.

ONE customers and partners,
We would like to bring to your attention a recent phishing attempt that targeted one of our customers, resulting in fraudulent financial transactions.

ONE Customer,
We are glad to announce the upcoming opening of ONE’s new Latin American office in San Jose, Costa Rica, planned for early 2025. The newly established entity will begin servicing ONE customer starting from this anticipated launch date. We are committed to ensuring a seamless transition throughout this period.

ONE Customer,
Please be advised that due to congestion at the major Caribbean hub ports of Cartagena, Colombia, and Manzanillo, Panama, coupled with the ongoing drought in the Amazon region, port operations in these transshipment hubs are significantly impacted, affecting trade with the Caribbean and Central America.

ONE Customer,
ONE is pleased to announce the additional port weekly call in Peru, Pisco from Mid-November 2024.

<1 August 2022, Singapore> Ocean Network Express (ONE) will expand the Freedays + D&D feature to other countries in Latin America, which will be accessible directly via our Mobile App homepage.

<17 June 2022, Singapore> Ocean Network Express (ONE) will launch a valuable feature in our ONE Mobile App. Meet the Freedays + D&D, which is now accessible directly via our Mobile App homepage.

<03 June 2022, Singapore> Ocean Network Express (ONE) will make adjustments to the current feature Freedays + D&D in our ONE Mobile Application.

<26 April 2022, Singapore> Ocean Network Express (ONE) will launch a valuable feature in our ONE Mobile App. Meet the Freedays + D&D, which is now accessible directly via our Mobile App homepage.