ONE MEXICO UPDATE - INSTRUCTION GUIDE FOR REVALIDATION (IMPORT)

ONE Customer, 

In order to optimize your import operations into Mexico and efficiently coordinate the release and revalidation process for your cargo, we hereby share the following operational guidelines containing the mandatory requirements for each stage:

Revalidation Instruction Guide

1. Type of bill of lading (bl) release

• Seaway Bill / Surrender (Copy): Release authorization is generated automatically in the system.
• Original BL: Requires physical delivery of the document to ONE CDMX corporate offices:
  • Address: Av. Paseo de la Reforma 180, Floor 19, Col. Juárez, C.P. 06600, Mexico City.
  • Courier Reception: Wednesdays only, from 10:00 AM to 12:00 PM.
  • Alternative: You may coordinate with your counterpart at origin to change the instruction to Seaway Bill or Surrender.

2. Ocean freight and charges payment

• Credit: Reflected automatically in the revalidation portal. If it does not appear, please contact your account executive to verify validity and request an application by emailing [email protected]. 
• Prepaid: If not active in the portal, coordinate charges validation by emailing [email protected]. 
• Collect (Payment at Destination): Download your invoice from ONE Finance or check your email if you received the freighted BL. If you do not have proof of payment, you can request a freighted copy via our customer service chat.

Payment Instructions:

Please send your payment receipt to [email protected] using the following banking details:

3. Letter of Authorization 

Mandatory Note: All letters of authorization must strictly be presented on official letterhead and signed by the legal representative.

Annual Letter: Complete the template indicating validity within the current year for automatic registration, and send it to [email protected]. 

• Single Customs Broker (AA): Specify the Customs Broker's name and the corresponding ports of discharge on the same document.
• Multiple Customs Brokers: State "AA por embarque" (Customs Broker per shipment). After submitting the letter, access the chat to notify which broker will handle the clearance for each shipment.

Per Shipment Letter: Submit the letter containing the specific shipment details, along with the Customs Broker's name and license number, via customer chat or Web Form (if chat is unavailable).

4. Container guarantee

• Shipper Owned Container (SOC / Isotank): No security deposit required. Please notify us via chat to issue the release instruction.
• Security Deposit: A deposit of $1,000 USD per container (all equipment types) applies for shipments delivered up to ramp (port or inland terminal).

Security Deposit Details:

Send your payment receipt to [email protected] with the following details:

Deposit Refund: Once the empty container is returned undamaged, request your deposit refund according to the port of arrival:

• Veracruz, Altamira, Lázaro Cárdenas, and Ensenada: [email protected] 
• Manzanillo: [email protected] 

Annual Guarantee Letter: Evaluated after maintaining a continuous 3-month history of consistent volume without incidents. Request requirements at [email protected]. 

• Application: If you have an active letter, the system will apply it automatically as long as you appear as the Consignee on the BL. If you appear as the Notify Party, you must request a manual application via chat.

We appreciate your attention to these guidelines, which ensure smooth processing for your shipments. Should you have any questions or require further information, please contact your local ONE sales representative or reach out via ONE Chat.

Thank you for shipping with ONE.
OCEAN NETWORK EXPRESS (LATIN AMERICA) AGENCIA MARITÍMA LTDA.