Breadcrumb
ONE's new communications channels from march 18, 2024 El salvador, Honduras and Nicaragua
ONE Customer,
We are pleased to announce that from March 18th ONE customers from El Salvador, Honduras and Nicaragua will be able to contact ONE through ONE Chat, besides ONE Webform and e-mail.
Please find below more information about ONE’s official communication channels:
ONE Chat
The ONE Chat is available on ONE's website, and is quickly and easily accessed by clicking on the bubble chat at the bottom right of the page.
ONE Chat's benefits include:
- Case number assignment to each inquiry for better follow-up
- Permanent availability during ONE business hours
- Fast replies to queries
- Live chats handled by Customer Care Agents
ONE Webform
In addition to ONE Chat, you can address your inquiries through the ONE Webform, the contact form is available on the website, in the ‘Contact ONE’ section.
ONE Webform ensures that your demand will be assertively addressed to the team that will provide most effective support.
The contact email domains will be changed as from March 18th. Please update your mailing list as follows:
EL SALVADOR |
HONDURAS |
NICARAGUA |
|
|
IMPORT |
|||
|
EXPORT |
|||
|
FINANCE |
|||
|
EQUIPMENT |
Thank you for shipping with us.
OCEAN NETWORK EXPRESS (LATIN AMERICA) AGÊNCIA MARÍTIMA LTDA.