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Customer Notice

Customer Notice
CONFIRMACIÓN DE PAGOS VÍA EPAYMENT
Por medio del presente y con el fin de agilizar nuestros procesos, es importante para nosotros comunicarles que hemos implementado una nueva herramienta virtual de pagos.

Más información en el documento adjunto.
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Customer Notice
ONE Webinar: Live Chat in Peru
Dear customer and partner, we want to invite you to join our webinar with the theme: Live Chat in Peru. Learn more about this more agile service tool.
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Customer Notice
COMUNICADO APLICACIÓN DE CARGO LPF
Thank you for your continued support and choosing Ocean Network Express (ONE). In order to continuously provide a reliable service to our customers, ONE will implement a Late Penalty Fee for Export cargoes from all Latin America countries. The new levels will be applicable across all trade lanes and services and will be valid till further notice.
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Customer Notice
CARTA DE RECOJO DIGITAL
Agradeceremos considerar que a fin de reducir el tiempo de atención y digitalizar el envío de cartas físicas para recojo de BL´s originales; a partir de este año pueden enviar carta de recojo vía e-mail.
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Customer Notice
Notice of New Surcharge – VGM ADMINISTRATIVE FEE / VLM Mexico
Dear Valued Customer, Thank you for your continued support and choosing ONE. In order to prevent weight discrepancy between ONE’s system and actual, ONE will implement a VLM charge - for Export/Import/Transshipment cargo at Manzanillo, MX.
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