ONE Customer,
We would like to inform you that when requesting bookings via ONE Quote, the PA (tariff code) must be entered correctly, as it will not be possible to change it manually afterward.

ONE Customer,
We cordially greet you and through this communication we want to inform you that as of October 1st - 2024, the Late Cancellation Fee (LCF) surcharge will be established.

Ocean Network Express (ONE) Peru is participating for the fourth time in Expoalimentaria, the most important food fair in Latin America. The event takes place on September 25, 26 and 27 at the Jockey Exhibition Center in Lima, capital of Peru. ONE will present its main services and solutions for the Peruvian export market.

ONE Customer,
As you are aware, the maritime industry has been facing severe congestion at various ports, operational constraints, container stock shortages, among other issues. In addition to this, the peak season is beginning in Peru, where the demand for space and equipment will increase significantly.

ONE Customer,
We would like to inform you that as of July 1, 2024, a fee for the pre-assignment service at DPWL will be applied at the Callao and Paita locations.

Por medio del presente y con el fin de agilizar nuestros procesos, es importante para nosotros comunicarles que hemos implementado una nueva herramienta virtual de pagos.

Más información en el documento adjunto.

Dear customer and partner, we want to invite you to join our webinar with the theme: Live Chat in Peru. Learn more about this more agile service tool.

Thank you for your continued support and choosing Ocean Network Express (ONE). In order to continuously provide a reliable service to our customers, ONE will implement a Late Penalty Fee for Export cargoes from all Latin America countries. The new levels will be applicable across all trade lanes and services and will be valid till further notice.

Agradeceremos considerar que a fin de reducir el tiempo de atención y digitalizar el envío de cartas físicas para recojo de BL´s originales; a partir de este año pueden enviar carta de recojo vía e-mail.

Dear Valued Customer, Thank you for your continued support and choosing ONE. In order to prevent weight discrepancy between ONE’s system and actual, ONE will implement a VLM charge - for Export/Import/Transshipment cargo at Manzanillo, MX.