Customer Notice

Por medio del presente y con el fin de agilizar nuestros procesos, es importante para nosotros comunicarles que hemos implementado una nueva herramienta virtual de pagos.

Más información en el documento adjunto.

Dear customer and partner, we want to invite you to join our webinar with the theme: Live Chat in Peru. Learn more about this more agile service tool.

Thank you for your continued support and choosing Ocean Network Express (ONE). In order to continuously provide a reliable service to our customers, ONE will implement a Late Penalty Fee for Export cargoes from all Latin America countries. The new levels will be applicable across all trade lanes and services and will be valid till further notice.

Agradeceremos considerar que a fin de reducir el tiempo de atención y digitalizar el envío de cartas físicas para recojo de BL´s originales; a partir de este año pueden enviar carta de recojo vía e-mail.

Dear Valued Customer, Thank you for your continued support and choosing ONE. In order to prevent weight discrepancy between ONE’s system and actual, ONE will implement a VLM charge - for Export/Import/Transshipment cargo at Manzanillo, MX.