Ocean Network Express (ONE) would like to clarify recent media reports and external announcements regarding our operations at the Port of Acajutla.

At Ocean Network Express (ONE), customer feedback helps guide how we improve our services and support our customers worldwide. As supply chains and customer expectations continue to evolve, we remain committed to improving the reliability, visibility and digital experience we deliver.

Cliente ONE,

Deseamos informarle que la carga de transbordo descargada en Manzanillo CTC, México, está experimentando retrasos significativos debido a una severa congestión portuaria.

Tenga la seguridad de que los equipos de ONE están trabajando diligentemente para minimizar las interrupciones y garantizar el embarque de su carga. Lo mantendremos plenamente informado sobre cualquier plan de contingencia a través de nuestros comunicados.

Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs.

Please note the implementation of Peak Season Surcharge (PSS) from 20th June 2026

Origins: Asia, India Sub-Continent, Middle East, Oceania

Destinations:

1) Latin West Coast South America
2) Latin East Coast South America
3) Caribbean

Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs.

Please note the implementation of Peak Season Surcharge (PSS) from 20th June 2026

Origins: Asia, India Sub-Continent, Middle East, Oceania

Destinations:

1) Latin West Coast South America
2) Latin East Coast South America
3) Caribbean

Dear Valued Customer,


Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs.

Please be advised that ONE has completed a review of the ONE Bunker Surcharge (OBS) tariff. The revised OBS tariff will take effect on July 1, 2026. The tariff will be reviewed on a quarterly
basis. Any changes will be communicated in advance.


Should you have any questions or customer-specific details, please do not hesitate to contact your ONE representative.

Dear Valued Customer,

Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs.

Please be advised that ONE has completed a review of the ONE Bunker Surcharge (OBS) tariff. The revised OBS tariff will take effect on July 1, 2026. The tariff will be reviewed on a quarterly basis. Any changes will be communicated in advance.

Should you have any questions or customer-specific details, please do not hesitate to contact your ONE representative.

Dear Valued Customer,

Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs.

Please be advised that ONE has completed a review of the ONE Bunker Surcharge (OBS) tariff. The revised OBS tariff will take effect on July 1, 2026. The tariff will be reviewed on a quarterly basis. Any changes will be communicated in advance.

Should you have any questions or customer-specific details, please do not hesitate to contact your ONE representative.

Dear Valued Customer,
Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs.
Please be advised that ONE has completed a review of the ONE Bunker Surcharge (OBS) tariff.
The revised OBS tariff will take effect on July 1, 2026. The tariff will be reviewed on a quarterly
basis. Any changes will be communicated in advance.
Should you have any questions or customer-specific details, please do not hesitate to contact your ONE representative.

Dear Valued Customer,
Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to your needs.
Please be advised that ONE has completed a review of the ONE Bunker Surcharge (OBS) tariff.
The revised OBS tariff will take effect on July 1, 2026. The tariff will be reviewed on a quarterly
basis. Any changes will be communicated in advance.
Should you have any questions or customer-specific details, please do not hesitate to contact your ONE representative.