This is to update you that MV MOL Charisma has safely arrived Singapore for inspection and
necessary repairs, after the vessel experienced engine issue while en route to Laem Chabang
for the vessel’s intended phase in into East Coast 5 (EC5) Service.

We are currently waiting for the vessel owner's assessment of the vessel condition and will
advise further regarding her schedule and cargo arrangements once more information is
available.

ONE works forever to offer the best experience in service. With this in mind, another service solution is born: LIVE CHAT in Ecuador.

We are pleased to announce the new Demurrage & Detention information space for BLs specific live CHAT from three new countries: Colombia, Panama and Uruguay.

Ocean Network Express to launch new Singapore to Nhava Sheva service.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 27th, 2021.

This is to inform you that MV MOL Charisma experienced engine issues, while en route from
Singapore to Laem Chabang for the vessel’s intended phase into East Coast 5 (EC5) Service.

The vessel is expected to return to Singapore for further inspection and necessary repairs.
We are currently waiting for the vessel owner's assessment of the vessel condition and will
advise further regarding her schedule and cargo arrangements once more information is
available.

This is to inform you that MV MOL Emissary, serving in our Trans-Atlantic 5 (AL5) Service,
experienced rudder issues while awaiting to berth at Los Angeles. The vessel is currently assisted by
the tugboat to move into inner anchorage in Los Angeles for further inspection before her berthing.
All reefer units onboard are working and are being monitored regularly.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of the “Container Excess Dwell Fee” would be held off another week, until December 20th, 2021.

We are pleased to announce that our digital quotation platform, ONE QUOTE, is now available for the export shipments from Peru.

Dear Valued ONE Customers,
As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until December 13th, 2021.