ONE Customer,
After our last update #3, the CIRB (Canada Industrial Relations Board for the government) ordered the parties to get back to work, concluding the shutdown.

We are delighted to announce the launch of our SCX (Scandinavia Express) and IBC (Iberia Europe) Services, tailored to enhance operational efficiency and schedule reliability. These revamped services reflect our commitment to optimizing our network and providing you with reliable shipping solutions.

ONE Customer,
We would like to inform you that due to severe congestion at the Port of Cartagena, Colombia (CTG), the EC2 service will omit the port on its eastbound rotation. This measure has been taken to ensure the recovery of our schedule.

ONE is delighted to announce the launch of our new weekly service - “Pakistan Gulf
Express (PGX)” – connecting Karachi to Jebel Ali, Hamad and Dammam.

ONE Customer,
We are pleased to announce the upcoming ABC Islands Service planned to be available from the third week of November 2024 connecting Aruba, Bonaire and Curaçao Islands to ONE’s Services Network.

We would like to inform you of the proactive measures Ocean Network Express (ONE) has implemented to mitigate any potential impact to your cargo in light of the potential disruption to services calling Prince Ruppert and Vancouver, British Columbia started Monday, November 4, 2024, due to the International Longshore and Warehouse Union (ILWU) Local 514 strike notice (port disruption) and British Columbia Maritime Employers Association (BCMEA) coastwide lockout notice.

Ocean Network Express (ONE) would like to inform you of the upcoming implementation of
environmentally compliant surcharges, effective from 2025.

As per our previous customer advisory dated 3rd September 2024, ONE has already started collecting the mandatory additional data elements supplied from customers in the shipping instructions.

Self-Filing Option for House Bill of ladings (HBL) will become available from 4th of December and compulsory from 1st April 2025.

ONE is pleased to announce a value-added service for inland haulage between Bahrain terminal and Bahrain City limits.

We would like to inform you that as of today, October 28th, you can submit your requests directly via the new Cargo Claim Form (Damages and Shortages), enabling streamlined communication with the responsible team, enhancing service efficiency, and delivering increased transparency in each case.