ONE Customer,
We would like to inform you about the current port congestion in Panama, which has been causing delays and may impact your supply chain. As a result of this situation, some vessels from our ONE CX1 service (Caribbean Express 1) will be omitting Cristobal port (PACTB).

ONE customers and partners,
We would like to bring to your attention a recent phishing attempt that targeted one of our customers, resulting in fraudulent financial transactions.

We are pleased to inform you of an enhancement to our East Coast 2 (EC2) service,
following our recent announcement regarding our 2025 East-West product offerings.
The Jacksonville (JAX) port will now be included in our service route.

We are pleased to announce an enhancement to our Pacific North 3 (PN3) service, following our recent announcement regarding our 2025 East-West product offerings. PN3 will now be split into two distinct services, Pacific North 3 (PN3) and Pacific North 4 (PN4).

We are pleased to announce an addition to our offering between Asia and Mediterranean, following our recent announcement regarding our 2025 East-West product offerings. With the introduction of the Mediterranean 5 (MD5) service, we are enhancing our direct coverage from the Mediterranean to Asia, providing you with improved connectivity and efficiency.

ONE unveils Aegean Express (AEX) and Levant Express (LEX)

ONE is delighted to announce the launch of its new weekly service - “India Coastal Express (ICE)” – connecting West Coast India, Sri Lanka and East Coast India.

ONE Customer,
We are glad to announce the upcoming opening of ONE’s new Latin American office in San Jose, Costa Rica, planned for early 2025. The newly established entity will begin servicing ONE customer starting from this anticipated launch date. We are committed to ensuring a seamless transition throughout this period.

ONE Customer,
Please be advised that due to congestion at the major Caribbean hub ports of Cartagena, Colombia, and Manzanillo, Panama, coupled with the ongoing drought in the Amazon region, port operations in these transshipment hubs are significantly impacted, affecting trade with the Caribbean and Central America.

In alignment with our previous press release and customer advisory regarding ONE's 2025 East-West product offerings, we are pleased to present the updated service maps. These maps reflect the details outlined in our earlier announcements.